How it works
CyberTaskers enables you to browse the selection of freelancers offering services, and to place orders in just one click. A service offered on CyberTaskers is called a Task / Proposal / Service.
Registration
Registration with CyberTaskers is free.
Once you sign in to CyberTaskers, you will receive an activation email. Just click the link in the activation email to activate your account. If you can't find the activation email, check your spam folder.
Note: If your email is already associated with a CyberTaskers account, you will not be able to use it to create a new account.
Change Username
You cannot change your username. However, you can close your account and create a new one.
You'll need to use a different email address upon creating your new account. If you would like to use the email address in your current account for your new account, please change it before closing your current account.
Please read through all our policies thoroughly......
Dispute Resolution Policy
Disputes and Cancellation of Tasks / Proposals
At Cybertaskers, we expect Buyers and Sellers to settle conflicts/ disputes amongst themselves during the Task / Proposal process, and ultimately during the completion of the Task transaction.
At no point, Cybertaskers neither accepts liability for work conducted by Sellers, nor guarantee payments to Sellers from their Buyers.
If for any reason Sellers and Buyers are not able to resolve disputes after using the Dispute process, or if you encounter non-permitted usage on the Site, users can contact CyberTaskers Dispute department for assistance.
Tasks Cancellations / Disputes / Refunds
- If the Task is pending, and not completed by a Seller, Buyers can submit cancel Task / Proposal request on pending Task/ Proposal tab and Cybertaskers will refund the 20 percent initial payment.
- If the Task / Proposal is completed, and customer refuses to pay. The Seller will have the ability to keep the 20 percent and send a request for review to Cybertaskers. Cybertaskers will investigate and provide additional information to the Seller.
- Task / Proposals cancellations can be performed on Cybertaskers prior the scheduled date, when eligible, by either the Sellers or Buyers.
- Once the Task is completed, the Buyer will submit Tasks completion and final payment request to the Customer.
- Buyers will have an opportunity to dispute the Task directly with Sellers prior to submitting final payment.
- This process is designed to provide the Seller with the ability to resolve the dispute with his/her buyer.
- If the Buyer accepts the Task and completes final payment, the Buyer will have 3 days to file a dispute directly with Cybertaskers by reviewing Completed Tasks and filing a dispute.
- Cybertaskers will address received disputes and will contact the Seller and provide Sellers with the ability to respond and address the dispute.
- The Buyer should provide photos, and any substantiating information to support the dispute.
- After carefully reviewing and investigating the Task, under certain circumstances, Cybertaskers may refund the Buyer for the disputed Task.
- If Cybertaskers processes refund to a Customer, Cybertaskers reserves the right to withhold funds from the Seller if; after the investigation it is determined that Buyer did not properly complete the Task.
Refund Policy
Cybertaskers will make refunds of the Buyers Payment, to Buyers using either the same payment methods that Buyers used to make the Sellers Payment to Cybertaskers or via a different method available to us. We will contact the Buyer with the method that we will be using to make the refund and will notify the Seller of the refund made as well. In case a refund is paid to Buyers or a credit card charge back occurs….
Sellers must reimburse Cybertaskers for the applicable refunded amount. This will can be done either by deducting from any revenue the Seller might be having from other orders they currently have. In case the Seller has no current orders that might generate revenue, the Seller will need to settle the reimbursement by methods of PayPal or can contact customer support to see what other ways we might be able to allow the payments to be made by.
In the case of the Buyers, you will initially receive the refund amount of your payment, less the processing fees. Cybertaskers may refund Sellers for the following reasons…
- The task / service is defective
- Cybertaskers is required by law or considers that it is required by law to do so
- Cybertaskers determines that issuing a refund to its members will avoid any dispute or increased costs to Cybertaskers
- Cybertaskers issues the refund to its members in accordance with any refund policy specified by us from time to time
- The order placed or request made by members is found to be fraudulent
- Seller placed a duplicate order or request in error or in Cybertaskers’ discretion, where we consider that it is likely that the refund is necessary to avoid a credit card charge back.
A Task once completed and accepted will be deemed to be “Defective” only if….
Both the Seller and Buyer agree it is defective and notify Cybertaskers of it
The completed task / service is subject to a third-party claim that the completed and sold task / service infringes / misappropriates or breaches the copyright of such party’s Intellectual Property Rights.
Content Review Policy
We have not reviewed, and cannot review, all the material, including computer software, made available through Cybertaskers platform and its members to which Cybertaskers.com.au links, and that link to Cybertaskers.com.au. We do not have any control over such other websites and are not responsible for their contents or their use. By linking to any such other website, Cybertaskers does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, and other harmful or destructive content. Cybertaskers disclaims any responsibility for any harm resulting from your use of such other websites and webpages.